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TrueeeFinancial Solutions VA Services Fulfillment Policy

At Trueee Financial VA Services, we are committed to delivering exceptional virtual services with transparency and professionalism. Our fulfillment policy outlines our processes for service delivery, digital product management, cancellations, and refunds to ensure clear communication and a seamless experience for our clients. Please review our policy to understand how we handle each stage of our service process and what to expect when working with us.

Our Polices

Trueee Financial Solutions Policies​

1. Fulfillment Policy

At Trueee Financial Solutions, we are committed to delivering exceptional virtual assistance and financial services with transparency and efficiency. Upon receipt of payment, services will commence as outlined in the agreed-upon service contract. Our services are primarily digital and virtual, with deliverables sent to the client's preferred email address or uploaded to designated platforms as requested. We adhere to agreed-upon timelines and keep clients informed of any unforeseen delays.

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Service Delivery

  • Digital products, such as documents or completed projects, are delivered electronically.

  • Consultations and meetings are conducted via Zoom or other virtual meeting platforms.

  • Services are considered fulfilled upon delivery of agreed-upon digital files or completion of scheduled consultations.

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2. Refund Policy

Due to the customized nature of our services, Trueee Financial Solutions does not typically offer refunds once work has commenced. Exceptions may be considered under special circumstances at our sole discretion. If you are not satisfied with our services, please contact us within 7 days of service delivery at truefinancialsolutions@yahoo.com to discuss potential resolutions.

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Cancellations

  • Cancellations may be allowed if the project has not yet started.

  • Refunds for pre-paid services may be issued if work has not begun.

  • Deposits for initiated projects are non-refundable.

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3. Privacy Policy

Trueee Financial Solutions respects your privacy and is committed to protecting your personal information. We collect only the necessary information to provide our services effectively and securely. Your data is never shared with third parties without your explicit consent, except as required by law.

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Data Collection & Use

  • Personal information is collected when you engage our services.

  • Data is used to manage your account, deliver services, and improve our offerings.

  • We employ robust security measures to safeguard your information.

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4. Terms and Conditions

By accessing our services, you agree to the following terms and conditions:

  • Service Scope: The specific services provided will be outlined in the service agreement.

  • Payment Terms: Payments must be completed before the start of services unless otherwise agreed upon.

  • Confidentiality: Both parties agree to maintain confidentiality regarding all shared information.

  • Limitation of Liability: Trueee Financial Solutions is not liable for indirect or consequential damages.

  • Dispute Resolution: Any disputes will be addressed through mediation before legal action.

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5. Contact Information

For questions, concerns, or more information about our policies, please contact us at:

We are here to ensure clarity and satisfaction in all our interactions. Your trust is important to us, and we strive to uphold it through transparent and fair business practices.

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